Guides for restaurant owners
Practical, honest advice on phone calls, bookings and the money that slips away when nobody can answer. Written by Tom Greenwood, founder of Willeau.
AI receptionist vs answering service vs voicemail: what's best for a restaurant?An honest comparison of the three ways to handle restaurant calls nobody can answer, covering cost, bookings, allergies and what callers actually experience.4 min read · Updated 31 October 2026How much do missed calls cost a restaurant?A simple way to work out what unanswered phone calls cost your restaurant each month, with a worked example using typical UK figures.4 min read · Updated 31 October 2026How to divert your restaurant's calls when you're busyThe three types of call diversion, the codes that work on most UK mobiles and landlines, and how to set it up so calls are only diverted when nobody can answer.4 min read · Updated 31 October 2026